Online dispute resolution: Does the system actually enhance the mediation framework?

Alternative dispute resolution and mediation.

Doctors and patients are not natural enemies. On the contrary, there is commonly a special relationship between them, with vulnerability and trust on one side and caring and professional expertise on the other. A medical dispute can create turmoil of that relationship, particularly if it is conducted in the traditional adversarial procedure. Depending on how it develops, the patient may see the...

A System for Dispute Mediation: The Mediation Dialogue Game

We propose a dialogue game for mediation and its formalization in DGDL. This dialectical system is available as software through Arvina for automatic execution. This work expands the literature in dialectical systems, in particular those for more than two players, and shows the practical impact on mediation activity through the opportunity offered to mediators once implemented.

Dispute Resolution Using Argumentation-Based Mediation

Mediation is a process, in which both parties agree to resolve their dispute by negotiating over alternative solutions presented by a mediator. In order to construct such solutions, mediation brings more information and knowledge, and, if possible, resources to the negotiation table. The contribution of this paper is the automated mediation machinery which does that. It presents an argumentatio...

Dispute Resolution Using Argumentation-Based Mediation

Mediation is a process, in which both parties agree to resolve their dispute by negotiating over alternative solutions presented by a mediator. In order to construct such solutions, mediation brings more information and knowledge, and, if possible, resources to the negotiation table. The contribution of this paper is the automated mediation machinery which does that. It presents an argumentatio...

Mediation - A Preferred Method of Dispute Resolution